Dispatch software for HVAC, plumbing and electrical crews
Drop a job on a tech. The day re-plans itself.
Dispatching for 400+ crews
What happens when you drop a job
Every drop runs three checks before the job moves.
A dispatcher does this in their head a hundred times a day. Boltwick does it in the time it takes to let go of the mouse, and tells you in plain words when the answer is no.
01
Can this tech do the job?
Skills, licences and certifications live on each tech. A gas job dropped on someone without the gas ticket is refused, with the reason written out.
Keisha isn’t qualified for AC and heating work.
02
Where does it fit, and what does the drive cost?
Boltwick finds the open slot nearest to where you let go, snaps it to the customer’s window, and recalculates the drive in and the drive out to the next job.
Arrives 12:15 PM · 47 min + pickup
03
Is the part on the van?
Every van carries a stock list. A missing part adds a stop at your supplier, and that time is counted before you promise the customer anything.
B
New job from dispatch · 12:15 PM
No cooling, upstairs unit · 418 Alder St
On the tech’s phone
The job sheet is on their phone before they start the van.
No more reading addresses over the radio. The moment you drop a job, the tech gets everything the office knows about it, and the customer gets a text with an honest arrival time.
01
Customer, address and gate notes
02
Parts on the van, parts to pick up
03
Arrival window and the fastest route
04
Photos and signature when the job is done
31 min
less driving per tech, every day
1 in 40
jobs needing a second visit for parts, down from 1 in 9
4 min
to re-plan the day after a no-show or a sick call
96%
of arrivals inside the customer’s window
Built for trades that drive to work
One board. Four kinds of day.
01
→
HVAC
No cooling · Furnace tune-ups · Heat pump faults · Mini-split startups
02
→
Plumbing
Drain backups · Water heater swaps · Leaks and valves · Repipes
03
→
Electrical
New circuits · EV chargers · Panel upgrades · Inspections
04
→
Maintenance
Filter changes · Boiler services · Site walk-throughs · Seasonal checks
Drop it · Check it · Send it · Drive time counted · Parts counted · Window kept ·
MR
Marisol Reyes
Operations lead, Two Rivers Heating & Air · 14 techs, 11 vans
Switched
March 2026
Drive time
−26 min a tech
Return visits
−71%
From $29 per tech, per month
Put tomorrow’s jobs on the board in twenty minutes.
Import your techs and customers from a spreadsheet, draw your service area, and dispatch the first job before lunch.